Disaster Case Management
2025 LA Fires
What is Disaster Case Management?
Disaster Case Management (DCM) is a time-limited process that supports individuals and families impacted by a disaster as they work toward recovery and a “new normal.” A trained Disaster Case Manager partners with clients to help identify needs, navigate resources, and create a realistic recovery plan. The process is designed to support and empower those impacted by a disaster in navigating toward a sustainable recovery.
DCM focuses on empowering the survivor to take responsibility for their own recovery while a DCM partners with them to navigate and to obtain the resources required to recover.
DCM services are prioritized for people with the greatest recovery needs, such as those facing housing instability, financial hardship, or limited access to resources. Not everyone who applies will need or be assigned a Disaster Case Manager, and cases are reviewed based on urgency and capacity.More information is available here: Disaster Case Management — Los Angeles Region Community Recovery Organization
What happens after you submit a DCM Interest Form?
If you submit a Disaster Case Management Interest Form through the LARCRO or your community LTRG website, the pop-up window response is a brief acknowledgement for the submission; however, on our end, your information is reviewed and if your ‘consent to share’ has been received, your information will be referred to a trusted Disaster Case Management provider for outreach. A Disaster Case Manager may contact you to conduct a screening call and learn more about your situation. NOTE: Disaster Case Managers work for different partner organizations and they all have the same goal: To empower your recovery process - to help. (See more information below.)
During this screening call, you may be asked about:
The impacts you are experiencing as a result of the disaster
Assistance you may have already received
Your FEMA registration number, if you have one (note: FEMA registration is not required to receive DCM support)
All information shared is handled with care and confidentiality.
Who may contact you?
If you completed an ‘interest form’ for resources or for Disaster Case Management services, you may hear from a Disaster Case Manager affiliated with one of the following trusted national, regional, or local partner organizations:
Boys and Girls Club of Malibu
CalPac / UMCOR
Catholic Charities of LA (CCLA)
CHIRLA
CORE
GEM
HPP Cares
Jewish Family Services LA (JFSLA)
Little Tokyo Community Council
Malibu Community LTRG
Neighborhood Survants
The Salvation Army
Strong Home
The Wylie Center
For more information on how to prepare for the screening call and what happens after the screening call, read more on our main Disaster Case Management information page.
These organizations support the communities impacted by the 2025 LA Fires in coordination with the Los Angeles Region Community Recovery Organization (LARCRO), Catholic Charities of California, Palisades “Pali” Long Term Recovery Group, Malibu Community Long Term Recovery Group, Eaton Fire Long Term Recovery Group to provide much needed resource information and guidance, and Disaster Case Management services to fire-impacted individuals and families.
